Cancel Order
You can cancel the order before the shipment number is issued; After delivery, we can’t cancel the order for you. If you must cancel the order, you need to deduct your round-trip mailing fee of £30.
Return & Exchange
Our absolute no-questions-asked, “you’ll-totally-love-it-or-you-get-all-your-money-back” guarantee.
We want you to purchase your commodity knowing you will be fully satisfied. It’s that simple.
Here, we pride ourselves in providing the best customer experience by offering quality commodity with a no-fuss guarantee. If for any reason you are not completely satisfied with your commodity, we will completely refund your order or offer you a replacement at no extra charge.
In the event that you wish to return or exchange your commodity piece, there are just three things you should know:
- You may return or exchange your commodity up to 30 days from the date you received your commodity.
- You are responsible for shipping the commodity back to us and for the costs associated with that shipment.
- Shipping and handling costs are non-refundable, If you decide to have your commodity exchanged, you will receive your new commodity within 1 to 2 weeks from the date on which we receive the returned commodity from you.